Bonita Springs, FL – CSI Enterprises, Inc., a global leader in innovative financial solutions for businesses, is proud to announce that thirteen of its newest employees recently earned the globally recognized certification of Accredited Payables Specialists (APS).
The certification program, sponsored by The Accounts Payable Network and IOMA, sets the standard of excellence for accounts payable professionals. Professionals completing course and exam requirements have demonstrated the knowledge and skills required to excel in today’s complex AP environment.
AP professionals control the largest portion of a corporation’s expenses and are under more scrutiny than ever. By requiring AP certification of all service team members, CSI ensures that every professional acting on the company’s behalf understand their client’s challenges, along with expectations to comply with stringent regulatory requirements such as the Sarbanes-Oxley Act. It is this passionate commitment to attentive, proactive customer service that drives CSI’s 100% client retention rate.
“We empower our teams to act as innovative problem solvers on behalf of our clients,” said Ryan Smith, CSI’s Chief Service Officer who has been instrumental in designing the company’s customer service foundation since joining the company in 2001. “The AP certification requirement is one of the milestones we have in place to ensure our team members are current in their knowledge and can serve as trusted advisors to our clients.”
Among the company’s newly certified Accredited Payables Specialists is Nan Dawson, who joined CSI earlier this year. “The program has enabled me to gain an in-depth understanding of our client’s workflow processes,” said Dawson. “I feel better able to anticipate my client’s needs, ensure that best practices are in place, and to proactively address security concerns that are top of mind for our clients.”
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