New technologies and shifting consumer expectations are transforming virtually everything, and the U.S. power and utilities market is no exception. As the digital trend spreads, bringing with it unprecedented change, traditional utilities are looking for ways to reposition themselves for relevance and get an edge— and, in doing so, they’re reassessing their entire business models, all the way down to operations.
That’s why one CSI client, specializing in utility billing and management solutions, decided it was time to rethink their accounts payable. As one member of the company’s senior leadership recalls, “We weren’t getting the kind of support we needed to fully optimize our payments workflow, and we knew we could do better in terms of monetizing our spend. That’s why we made the decision to consider a fintech.”
CSI stood out in comparison to more traditional payments providers and other fintechs because of its core focus on B2B payments—which meant increased innovation, flexibility and a continuously evolving, more comprehensive solution.