LaPlaya Beach & Golf Resort is a luxurious beachfront destination in Naples, Florida. Ranked among the world’s best hotels, one of the things that was not modernized was the back office accounting department.
“We were still relying on paper checks for most of our payments,” recalls Kimberly Michaux, Assistant Controller. “We spent hours every month trying to reconcile outstanding checks and tracking down lost payments, which all resulted in payment delays to our vendors.”
Learning that CSI Paysystems would not only help them eliminate paper checks, but also earn a rebate on their payables piqued Michaux‘s interest. “I remember thinking it sounded too good to be true, but after thorough research, we were willing to give it a try.”