Home-Tech is a regional service company with a fleet of 75+ service vehicles. The company initially sought a fuel card solution to better manage fuel spending, but also immediately recognized the benefits of CSI’s full suite of no-cost payment solutions and launched global-fleet, CSI Paysystems for accounts payable, and CSI’s corporate P-card.
Home-Tech was using American Express plastic cards before adopting CSI’s electronic accounts payable solution. “These cards work well for us and allow us to earn gift card rewards, which are useful to give as employee rewards or other ‘thank you’ gifts,” said Sonya Sawyer, CFO for Home-Tech. “But when paying vendors through the plastic cards, it’s a manual process where we provide the card number over the phone.”
CSI’s fuel cards enable the company to save on fuel costs for its fleet of 75+ service vehicles. “Before CSI, I had no idea how much more expensive fuel was in certain areas around us and how big of a difference in price five miles could make,” said Chelsea Skaff, who oversees the fuel program for Home-Tech.
Home-Tech initially moved 50% of its payables over to CSI Paysystems and utilized their virtual cards, gaining efficiencies through automation and reducing costs by eliminating paper checks. Sawyer added, “Writing checks is archaic. This is a new way to make payments that’s easy and allows us to earn 1% cash back.”
CSI Paysystems also allows for easy reconciliation, with a unique card number generated for each vendor payment. “The reporting is fantastic,” said Sawyer.
Home-Tech reduced the number of checks written by 40% within the first six month. The company plans to continue expanding its use of virtual card payments throughout its business, including its corporate giving program.
For those vendors that continue to require manual payment at the time of purchase, Home-Tech relies on CSI’s plastic credit card which provides the same opportunity to earn cash back rewards based on spend volume. Skaff, who oversees the fleet fuel program, also recognizes significant benefits and cost savings from the global-fleet fuel card program.
The real-time reporting has helped the company better manage fuel usage, and the free Smart Buy application provides the ability to locate the lowest priced fuel options in their local area. “The CSI staff has been so helpful and very prompt to answer any questions I may have. I would definitely recommend CSI’s Fleet fuel program to any company looking for a modern, reliable fleet company.”
One of the transitions that required a shift in thinking on Home-Tech’s part was the need to fund payments immediately. “With the virtual card program, we didn’t have the ability to wait 30-40 days to cover the payments like we had been accustomed to,” recalls Sawyer. “Once we became familiar with the program, we adapted and the cash flow difference has been more than compensated by the rebate we receive through the program. The 1% back is a no brainer.”