Desktop Support Specialist

Full time, Bonita Springs, Florida

CSI’s IT Team is growing and we’re seeking a Desktop Support Specialist with a passion for problem-solving and an innate interest in financial technology.

Desktop Support Specialist

About CSI
Corporate Spending Innovations (CSI) provides innovative payment solutions to world-leading brands with highly secure corporate payment solutions. CSI customers can automate 100% of B2B payables including virtual credit card, ghost card, proprietary network, ACH, check, or FX with cross-border payments settled in local currency. CSI is a certified Mastercard processor and has obtained Visa Ready for Business Solutions approval and is a fully owned division of Edenred SA, the world leader in transactional solutions for companies, employees, and merchants.

CSI’s IT Team is growing and we’re seeking a Desktop Support Specialist with a passion for problem-solving and an innate interest in financial technology.

 Responsibilities

  • Provide direct support for internal users’ Desktop hardware and applications
  • Maintain a work log of job tickets and maintenance tasks
  • Assist in the upkeep of asset tracking for all equipment
  • Stay updated on new developments in, and analyze reviews of, computing technologies
  • Build, harden and deploy new Windows assets and peripherals
  • Troubleshoot and remediate PC/peripheral issues on a day-to-day basis
  • Maintain detailed documentation on all processes developed and improved upon


Requirements and Qualifications

  • Knowledge of Microsoft operating systems and software as well as computer hardware
  • Excellent verbal and written communication skills
  • Good problem-solving and critical-thinking skills
  • Able to work in a team as well as independently
  • Experienced in providing professional and courteous customer service


Company Perks

  • 100% employer paid Health Insurance for employee
  • 5% employer match 401K with profit sharing
  • Paid Holidays
  • Paid Vacation
  • Catered lunches
  • Gym membership

Apply for this position

Equal Employment Opportunity

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state or local law

Careers

  • Drop files here or
  • We take privacy and the security of your information seriously. Read our privacy policy to learn more.
  • This field is for validation purposes and should be left unchanged.

Download