Business Development Representative Internship

Bonita Springs, Florida


Hire date:


Position Overview

Responsible for lead generation activities in support of the company’s sales goals. Essential Duties and Responsibilities include the following:

  • Respond to all incoming web sales lead/phone calls according to a proven, pre-set script, and schedule a sales appointment. Essentially deliver a Marketing Qualified Lead (MQL)
  • Log all prospect details into
  • Schedule follow-up contact if no appointment is made in
  • Confirm scheduled appointments with future customers
  • Post scheduled calendar invitation for prospect and salesperson through Microsoft Outlook
  • Re-schedule “no-show” prospect appointments
  • Follow-up with sales to determine if the appointment was kept and the outcome
  • Maintain and update prospect changes in
  • Contact current prospect database for future marketing incentives
  • Respond to prospect website request (internet inquiries)
  • Contact internet prospects via e-mail and phone to schedule a sales appointment
  • Maintain an organized, clean and safe work area
  • Participate in required training
  • Follow safeguards rules and regulations
  • Demonstrate the Company’s Core Values
  • Maintain accurate prospect records
  • Comply with Company policies and procedures
  • Observe all Federal, State, Local and Company safety rules and regulations in the performance of duties
  • Other duties as assigned


  • High School Diploma
  • Enrolled at FGCU

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.


Field of Study/Work Experience:
  • Sales/Marketing
  • Accounting/Finance
  • Business
  • Information Technology


Desired Work Experience: 1+ years


Work Experience:
  • Previous customer service and/or business development experience
  • Ability to deliver superior prospect experience and first impression of CSI
  • Certificates and Licenses: Valid Driver’s License


Computer Skills:
  • Intermediate knowledge of Microsoft Office products
  • Intermediate ability and knowledge of and additional software programs to support operations


Communication Skills:
  • Ability to understand and follow instructions
  • Ability to communicate effectively with customers and company personnel
  • Strong interpersonal and skills


Attendance Expectations:

The position requires regular and predictable attendance between the hours of 8am-5pm ET


Physical Demands:

While performing the duties of this job, the employee is regularly required to talk and hear. Frequently required to sit and use their hands


Environment Demands:
  • Duties are performed primarily in the Office/Business Development Center
  • Work involves continuous contact and interaction with prospects and company personnel
  • Work may include movement around company facilities


Verbal and Writing Ability:

Ability to read and comprehend instructions, correspondence, and memos.  Ability to receive and communicate with prospects courteously, efficiently, and professionally.


Reasoning Ability:

Ability to apply common sense understanding to carry out instructions.  Ability to deal with standardized situations.


Equal Employment Opportunity

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state or local law.


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